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ghersh
Joined: 21 Apr 2010
Posts: 1
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 Posted: Wed Apr 21, 2010 10:10 pm Post subject: Still waiting for download instructions |
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Neat Image:
My order number U1025744201 was "successfully processed" on April 15, 2010. Today is April 21, 2010, and I am still waiting for an e-mail with download instructions.
I have sent e-mails to the three addresses shown on your website: no response.
I have sent messages via your website: no response.
I am now trying the forum . . . .
Please help.
ghersh |
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NITeam
Joined: 01 Feb 2003
Posts: 2871
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| Posted: Wed Apr 21, 2010 10:56 pm Post subject: |
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We received your e-mails and of course immediately replied.
Apparently, sbcglobal.net filters and kills our e-mails, so you do not receive them.
I have just tried to re-sent using 3 different e-mail accounts, hoping to fool that filter at sbcglobal.net.
If you do not receive any of those re-sent copies, please advise an alternative e-mail address, I will re-send there, since sbcglobal.net is behaving badly.
Thank you,
Vlad
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