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I have lost my ordercode and my download info is not coming

 
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guldsmed



Joined: 07 Feb 2010
Posts: 2
PostPosted: Sun Feb 07, 2010 4:26 pm    Post subject: I have lost my ordercode and my download info is not coming Reply with quote
I ordered last Saturday (31 January, pro+ version), and the money left my account on February 2. As I do not have the order number, I can not use the complaint form on the order website. What do I do, to get the goods I payed for?

best wishes

Jan F. Rasmussen, Denmark
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NITeam



Joined: 01 Feb 2003
Posts: 2871
PostPosted: Sun Feb 07, 2010 4:57 pm    Post subject: Reply with quote
On Jan 30, after receiving your order, we sent you an e-mail with a request for confirmation. We have not received any reply to that request. I guess it was lost in the spam folder in your yahoo account. I have re-sent that e-mail two more times today.

Please confirm that you have received my reply and my confirmation request.

Thank you,
Vlad
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guldsmed



Joined: 07 Feb 2010
Posts: 2
PostPosted: Sun Feb 07, 2010 5:19 pm    Post subject: Thx for prompt reply Reply with quote
both here and on mail Wink
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NITeam



Joined: 01 Feb 2003
Posts: 2871
PostPosted: Sun Feb 07, 2010 5:24 pm    Post subject: Reply with quote
I have just sent you the license by e-mail. Thank you for the confirmation.

Vlad
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