Filter does not show up in Photoshop

resolve technical issues related to use of Neat Image
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robedwcar
Posts: 1
Joined: Wed Apr 30, 2008 4:35 pm

Filter does not show up in Photoshop

Post by robedwcar »

I am using PSE2 on Mac OSX. After downloading the filter and following the instructions in the how to install text file, PS still does not load the filter. There is no error message. It just does not load. Has anyone had/resolved a similar problem?

ps.. I searched the forum and did not notice anyone else with this issue.

Thanks!
NITeam
Posts: 3173
Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

I recommend to directly contact support by e-mail in such cases.

Please e-mail me back with more details on the following: which install package you downloaded, how and where you installed the plug-in, what is the name of the plug-in that you/installer added to PSE2, to which folder in PSE2, whether you restarted PSE2 after that.

Thank you,
Vlad
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