Screen blanks out

resolve technical issues related to use of Neat Image
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skyeagle
Posts: 1
Joined: Mon Oct 29, 2007 12:43 am

Screen blanks out

Post by skyeagle »

I open a picture in Photoshop CS2, then go to apply filter, selecting NeatImage/Reduce Noise When I apply the filters the picture goes away and I am staring at a blank Photoshop screen (all gray). If I minimize Photoshop and then bring it back the picture is present but I am not sure if anything was applied. Hope someone can help me with this.
Also I thought I had a luminescence side bar tool but don't see it anymore or was I imagining things?? Am new at this, and use an Olympus E500 camera, and have not installed any of the filter sets for this camera.
Thanks for any help.
NITeam
Posts: 3173
Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

I have sent you an e-mail, I hope it will help.

Vlad
JorgeVal
Posts: 1
Joined: Mon Jan 14, 2008 5:52 pm

Post by JorgeVal »

NITeam wrote:I have sent you an e-mail, I hope it will help.

Vlad
I seem to be having the same issue -
Perhaps you could send me the same email or post the possible solutions?

Thank you
J
NITeam
Posts: 3173
Joined: Sat Feb 01, 2003 4:43 pm
Contact:

Post by NITeam »

Please send an e-mail message to support and will discuss this.

Thank you,
Vlad
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