Set up files are corrupted - incomplete download

resolve technical issues related to use of Neat Image
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timfythetoo
Posts: 2
Joined: Tue Nov 07, 2006 4:44 pm

Set up files are corrupted - incomplete download

Post by timfythetoo »

I just purcahsed and recieved my registration info. I downloaded the file for NI Home + Edition and when I go to open up the exe file I get the statement that "the setup files are corrupted. Please obtain a new copy of the program" Is this an issue with the download or is it something with my computer. I tried a reboot of my system after removing the NI file and downloaded it again only to get the same error. Any help would be appreciated.
timfythetoo
Posts: 2
Joined: Tue Nov 07, 2006 4:44 pm

Post by timfythetoo »

Never mind - I tried downloading it again and everything is fine now.
q80ano
Posts: 1
Joined: Sun Apr 08, 2007 10:48 am

Post by q80ano »

I am having the same problem. (Im running vista home.p 32b)
NITeam
Posts: 3173
Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

Please try to clear the browser cache (to not let the browser re-use the locally cached incomplete version of the file; otherwise it will not actually re-download from the website when you try to re-download), restart the browser and then try to re-download the file.

To clear the cache, in Internet Explorer, go to menu Tools | Internet
options | Temporary Internet files | Delete Files... | OK

Thank you,
Vlad
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