Neatimage 4 "Division by zero error" - need your h

Gintas · Post by **Gintas** » Mon Apr 12, 2004 6:47 pm

Hi,
Just need your help to verify or unconfirm this error,
Please try "Filtration of shadow areas" trick from NeatImage web:
http://www.neatimage.com/tnt.html
Everytime then I try to filter only shadow areas, neatimage generate
"Division by zero"error or hangs. I suspect that this error may be
reproducible only with AMD Athlon systems.

Thanks

Gintas

Post by **NITeam** » Mon Apr 12, 2004 7:02 pm

Gintas, I received your profile, thank you. This is quite strange but I cannot reproduce the error with this profile. I open an arbitrary image, then I load this profile and do Preview or Apply - works just fine. On both Intel and Athlon systems.

Could you try to identify which conditions leads to that error on your computer. - What equalizer sliders you have to manually adjust to get the error? Also, did you adjust the filter settings in some way? You could also send me the filter preset.

I hope this will help me to reproduce the error. If I can reproduce then we can fix it.

Thank you,
Vlad

Gintas · Post by **Gintas** » Tue Apr 13, 2004 5:13 am

Vlad,

I received your e-mail to, thanks for your support.
To reproduce this error on my system, are enough
to move three bright sliders all the way down (-100%),
filter settings are default.
And I found a work around, if I move sliders only to -95%,
neatimage works just fine, this is not a problem anymore.

What AMD CPU do you have Athlon or Athlon XP?

Gintas