Neat Image community Forum Index
www.neatimage.com
Neat Image community
support - help - questions and answers - sharing experience and opinions - feedback - suggestions - backup contact
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Continuous Registration pop-up

 
Post new topic   Reply to topic    Neat Image community Forum Index -> Bugs, issues
View previous topic :: View next topic  
Author Message
timunft



Joined: 31 Aug 2016
Posts: 2

PostPosted: Thu Sep 01, 2016 1:20 am    Post subject: Continuous Registration pop-up Reply with quote

Have version 6.0, PS7, Win10.

Out of the blue this week I get the reg pop-up screen. It accepts my info but the very next time I try to use it- it pops up again.

Jim
Back to top
View user's profile Send private message
NITeam



Joined: 01 Feb 2003
Posts: 3096

PostPosted: Tue Sep 06, 2016 1:06 pm    Post subject: Reply with quote

Please excuse the delayed reply.

I believe my colleague has helped you to fix that problem in an e-mail exchange.

If anyone else experience the same problem, please contact support [at] neatimage.com for assistance.

Kind regards,
Vlad
_________________
Neat Image team
noise reduction for photo
Back to top
View user's profile Send private message Visit poster's website
timunft



Joined: 31 Aug 2016
Posts: 2

PostPosted: Wed Sep 07, 2016 12:43 am    Post subject: problem solved Reply with quote

Support answered me very quickly with this- it was an instant fix- thanks!:



thank you for the message and sorry to hear about the problem.

Could you please do the following:
1. Run Photoshop as Administrator (right click on the shortcut and choose 'Run as Administrator)
2. Open an image
3. Add Neat Image filter to the image
4. Open the main plug-in dialog (the one that you use to build noise profile)
5. Enter Neat Image registration information when prompted and make sure information is accepted
6. Close Neat Image
7. Close Photoshop

Then start Photoshop normally again and check if the problem is still present.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Neat Image community Forum Index -> Bugs, issues All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group