Neat Image community Forum Index
www.neatimage.com
Neat Image community
support - help - questions and answers - sharing experience and opinions - feedback - suggestions - backup contact
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

buy three users neat image (mac) but No license to me now

 
Post new topic   Reply to topic    Neat Image community Forum Index -> Contacts
View previous topic :: View next topic  
Author Message
changhongliang



Joined: 31 Mar 2015
Posts: 4

PostPosted: Thu Apr 02, 2015 1:43 am    Post subject: buy three users neat image (mac) but No license to me now Reply with quote

I purchased the Neat Image v7 plug-in for Photoshop (Mac) on Mar 30. The money has been drawn from my bank. I have received not a word, nor an answer to an e-mail, about my code or how to download the software. I sent the e-mail to sales, also no words to me, Need a response!
Back to top
View user's profile Send private message
NITeam



Joined: 01 Feb 2003
Posts: 3100

PostPosted: Thu Apr 02, 2015 10:15 am    Post subject: Reply with quote

Apparently there is a problem of e-mail delivery.

First of all, we sent you an e-mail on March 30 but have not received any reply from you. I will re-send that e-mail now. Please respond asap.

Second, we did not receive any e-mails from you at all.
Please provide an alternative e-mail address to contact you.

Thank you,
Vlad
_________________
Neat Image team
noise reduction for photo
Back to top
View user's profile Send private message Visit poster's website
changhongliang



Joined: 31 Mar 2015
Posts: 4

PostPosted: Thu Apr 02, 2015 10:43 am    Post subject: answer Reply with quote

NITeam wrote:
Apparently there is a problem of e-mail delivery.

First of all, we sent you an e-mail on March 30 but have not received any reply from you. I will re-send that e-mail now. Please respond asap.

Second, we did not receive any e-mails from you at all.
Please provide an alternative e-mail address to contact you.

Thank you,
Vlad


I have sent e-mail to you two days ago.

I also sent the e-mail to 3min ago

whether sent my data to sales [at] neatimage.com?
Back to top
View user's profile Send private message
NITeam



Joined: 01 Feb 2003
Posts: 3100

PostPosted: Thu Apr 02, 2015 10:49 am    Post subject: Reply with quote

Please send to sales [at] neatvideo.com

We have not received any e-mails from you today.

Did you receive our e-mail?

Do you have an alternative e-mail address / box (to send us e-mails from)?

Vlad
_________________
Neat Image team
noise reduction for photo
Back to top
View user's profile Send private message Visit poster's website
changhongliang



Joined: 31 Mar 2015
Posts: 4

PostPosted: Thu Apr 02, 2015 10:54 am    Post subject: answer Reply with quote

NITeam wrote:
Please send to sales [at] neatvideo.com

We have not received any e-mails from you today.

Did you receive our e-mail?

Do you have an alternative e-mail address / box (to send us e-mails from)?

Vlad


I have received your e-mail and tell me to send my name and org, in Latin, yes, I do it.

I do not change my e-mail address, this is my e-mail address, cjr.lchh@vip.163.com

my name: Changhong Liang (chinese 长虹 梁)
org,: Guangdong General Hospital

thanks
Back to top
View user's profile Send private message
NITeam



Joined: 01 Feb 2003
Posts: 3100

PostPosted: Thu Apr 02, 2015 11:02 am    Post subject: Reply with quote

Thank you.

Please check your inbox, there should be a new e-mail now.

Thank you,
Vlad
_________________
Neat Image team
noise reduction for photo
Back to top
View user's profile Send private message Visit poster's website
changhongliang



Joined: 31 Mar 2015
Posts: 4

PostPosted: Thu Apr 02, 2015 11:09 am    Post subject: many thanks Reply with quote

thank you

Yes, I got it
Back to top
View user's profile Send private message
NITeam



Joined: 01 Feb 2003
Posts: 3100

PostPosted: Thu Apr 02, 2015 11:11 am    Post subject: Reply with quote

Very good.

We still haven't received any e-mails from your e-mail address, so if you even need to contact us please use the forum, the message form or write from another e-mail address.

Thank you,
Vlad
_________________
Neat Image team
noise reduction for photo
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    Neat Image community Forum Index -> Contacts All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group