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diaokecheng
Joined: 04 Jun 2006
Posts: 4
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 Posted: Sun Jun 04, 2006 9:36 am Post subject: where's my license gone? |
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I paid for the software for Mac at 2006-05-31 but i have not received the license till now(2006-06-04).It is said the in the instruction that the license could be received usually in 24h.Anyway,where's my license gone?
by the way,my Swreg Order Number: U16984987
email:diaokecheng@163.com |
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NITeam
Joined: 01 Feb 2003
Posts: 2871
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| Posted: Sun Jun 04, 2006 11:40 pm Post subject: |
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We have been trying to deliver the registration to you using e-mail addresses you provided but unfortunately our e-mails bounced every time. Please advise an alternative e-mail address to deliver the registration data.
Thank you,
Vlad
_________________
Neat Image team
noise reduction for images: www.neatimage.com | noise reduction for video: www.neatvideo.com |
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diaokecheng
Joined: 04 Jun 2006
Posts: 4
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NITeam
Joined: 01 Feb 2003
Posts: 2871
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| Posted: Tue Jun 06, 2006 5:47 am Post subject: |
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I have re-sent the registration e-mail to both these addresses. Please confirm when you receive the e-mail on at least one of them.
Thank you,
Vlad
_________________
Neat Image team
noise reduction for images: www.neatimage.com | noise reduction for video: www.neatvideo.com |
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diaokecheng
Joined: 04 Jun 2006
Posts: 4
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| Posted: Sun Mar 18, 2007 4:22 am Post subject: excuse me! |
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| i have just reinstall the OS and the plug-in requires me to enter the name and S/N which i have forgotten completely.Would you please sent it to my email again? both addresses above are OK,thanks! |
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NITeam
Joined: 01 Feb 2003
Posts: 2871
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| Posted: Sun Mar 18, 2007 10:33 am Post subject: |
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Done. Please back up the e-mail with your registration to avoid the same problem in the future.
Thanks,
Vlad
_________________
Neat Image team
noise reduction for images: www.neatimage.com | noise reduction for video: www.neatvideo.com |
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diaokecheng
Joined: 04 Jun 2006
Posts: 4
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| Posted: Sat Aug 16, 2008 5:54 pm Post subject: Excuse me |
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| I am truly sorry that the message stored in my mailbox was deleted because they inactivated the mailbox that i haven't logged in for 6 month.So will u please send my serial num. again to my yahoo mailbox? i will appreciated that very much and promise i would keep it in a safe place, Thanks! |
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NITeam
Joined: 01 Feb 2003
Posts: 2871
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| Posted: Sat Aug 16, 2008 11:49 pm Post subject: |
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For such kind of support, please contact support (at) neatimage.com by e-mail.
Thank you,
Vlad
_________________
Neat Image team
noise reduction for images: www.neatimage.com | noise reduction for video: www.neatvideo.com |
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